Employee termination is always challenging, but the stakes are much higher during high-risk terminations. These situations can escalate quickly if the departing employee has a history of aggression, feels victimized, or is experiencing significant personal stress. Organizations need a structured approach to ensure safety and minimize risks.
Here are four practical ways to lower the stakes during high-risk employee terminations.
1. Look for Potential Warning Signs
Identifying potential warning signs early can help mitigate risks before they escalate. High-risk behaviors might include a history of conflicts with colleagues, erratic mood swings, expressions of paranoia, or a fascination with weapons. Employees under significant personal stress—such as financial troubles, divorce, or legal issues—are also more likely to react negatively to termination.
Conducting regular evaluations of employee behavior and documenting any incidents can provide crucial insights. If an employee exhibits signs of stress or aggression, consider recommending them to an Employee Assistance Program (EAP) for counseling or support. Recognizing red flags early allows management to implement preventative measures, such as threat assessments, to minimize risks.
2. Meet in a Neutral Location
The setting of the termination meeting can significantly influence the employee’s reaction. Choosing a neutral, quiet location helps avoid making the individual feel cornered or attacked. This could be an office near an exit or even an offsite location where privacy can be maintained.
During the meeting, avoid placing the employee between you and the exit. This ensures you have a clear path to leave the room if needed. The goal is to create an environment where the conversation remains professional and non-confrontational. If necessary, have a third party, such as an HR representative, present to act as a neutral witness and de-escalation support.
3. Practice Open Communication
Clear, empathetic communication can significantly reduce the tension associated with high-risk terminations. Be transparent about the reasons for the decision, emphasizing that the termination is related to performance or business needs rather than personal issues. Prepare documents such as the final paycheck, severance details, and benefits information ahead of time, so the employee doesn’t feel blindsided.
Ensure the discussion is brief, focused, and free of unnecessary emotional triggers. Allow the employee an opportunity to ask questions or voice concerns, but avoid getting into lengthy debates. Maintaining a professional and respectful tone can help de-escalate any frustration the individual might feel.
4. Have Security on Hand but Not in the Room
One of the most effective ways to manage high-risk terminations safely is to have security nearby. However, their presence in the room can escalate tensions or humiliate the employee. Instead, position security personnel in close proximity, such as outside the meeting room or at the building entrance.
Security professionals trained in de-escalation techniques can provide immediate assistance if the situation becomes volatile. They can also oversee the safe exit of the employee from the premises, ensuring that they do not interact with other staff or retrieve items unsupervised. Post-termination, security measures such as changing locks, deactivating access badges, and monitoring for unauthorized access can further safeguard the organization.
Conclusion
High-risk employee terminations require careful planning and a focus on safety for all parties involved. Organizations can significantly lower the risks associated with these situations by recognizing warning signs, choosing a neutral meeting location, fostering open communication, and involving security professionals.
At Echelon Protection & Surveillance, we specialize in providing experienced security personnel to support businesses during high-risk employee terminations, ensuring the safety and well-being of everyone involved. With the right approach, even the most challenging terminations can be handled professionally and securely.
